The Coal Exchange Hotel Cardiff Exterior photo

Key details

About the Hotel

4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ

Near Mermaid Quay

Very good

7.5

/10

4.2

"This is an iconic building and it is good that the important aspects are preserved."

Alison from United Kingdom

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"This is a very grand 19th century building, designed to provide coal traders with a venue to make their deals."

Barbara from United Kingdom

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"Room was very good - quality fittings- breakfast was excellent plenty of choice."

Paul from United Kingdom

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3-star hotel with prime location near Cardiff Bay

Accommodations

The Coal Exchange Hotel in Cardiff offers 88 comfortable rooms, including family rooms and suites. Each room comes equipped with private bathrooms, work desks, wardrobes, and TVs. Guests can also enjoy complimentary tea and coffee makers in every unit.

Dining

On-site dining includes a restaurant serving brunch, lunch, and dinner with diverse ambiances to cater to various tastes. A bar is available, offering a selection of cocktails for guests to unwind. The hotel's family-friendly atmosphere ensures that all dining experiences are inclusive for visitors of all ages.

Location

The hotel is situated just 2 km from the Motorpoint Arena Cardiff and within a 5-minute walk of the Wales Millennium Centre. Visitors can easily access nearby attractions such as Mermaid Quay and Cardiff Bay. Cardiff Airport is located only 22 km away, providing convenient access for travelers.

Wellness

Guests can relax in the hotel's hot tub and jacuzzi facilities, an appealing choice for leisure within the property. The spa services aim to enhance the experience of relaxation and rejuvenation for all visitors. This added option positions the hotel as a preferred choice for those seeking leisure amenities.

Entertainment

The Coal Exchange Hotel's location offers close proximity to various cultural attractions and entertainment options in Cardiff. Guests can explore parks such as Sevenoaks Park and urban spots like Bute Park within a short distance. Additionally, Cardiff Castle and the National Museum Cardiff are also nearby for history enthusiasts.

Highlights

Location: Near attractions such as Mermaid Quay

Rooms: Family rooms with private bathrooms

Dining: Restaurant serving brunch, lunch, and dinner

Wellness: Hot tub/jacuzzi facilities

Convenience: Cardiff Airport is 22 km away

Accommodation: Presidential Suite

Location: Great

8.6/10Review score

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Highlights from guests

BathroomJacuzzi Treat

The jacuzzi bath was amazing! It was unexpected and so spacious. Such a treat after a long day.

Rhiannon from Wales

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DiningBreakfast Champion

The breakfast selection was impressive. There was enough choice, even if you didn't want a full English.

Bethan from England

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BedroomFirst Class Bedding

The bedding was first class. The bed was incredibly comfy and provided a lovely space to unwind.

Rita from Scotland

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Guest ParkingEasy Luggage Drop

You can pull up to drop luggage. They will take it to your room while you park nearby.

Rachael from Canada

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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals

Standard King Room
2 persons
315 sq. feet
1 King-size bed / 2 Single beds
Heating
Shower
room details
Triple Room Disability Access
2 persons
420 sq. feet
1 Double bed and 1 Single bed
Heating
Shower
room details
Double Room
2 persons
295 sq. feet
1 Double bed
Bathtub
Heating
room details

Show all rooms

Room rates & availability calendar

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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking

Facilities: Very good

7.5/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Services

Housekeeping
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Dinner

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Heating
Tea and coffee facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At The Coal Exchange Hotel, Culleys Kitchen & Bar serves an array of delightful meals throughout the day, offering a warm and inviting atmosphere for all types of gatherings. With its unique Carruthers private dining area, the dining experience beautifully blends a traditional feel with modern touches, perfect for both family outings and intimate dinners.

The Coal Exchange Hotel Cardiff Restaurant photo

Culleys Kitchen & Bar

Casual dining with a focus on local flavors

Ambiance

Family-friendly yet stylish, incorporating both traditional and modern elements

Key Offerings

An extensive breakfast buffet, à la carte options, and a cozy private dining area perfect for special occasions.

Reservation

Not needed

Monday to Friday: 07:00 - 23:00; Saturday: 08:00 - 23:00; Sunday: 08:00 - 20:00

The Coal Exchange Hotel Location

4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ

Map view

City landmarks

Landmark

Cardiff Castle

1.2 mi

Landmark

Principality Stadium

1.4 mi

Landmark

Cardiff Bay

1.0 mi

Museum

National Museum Cardiff

1.5 mi

Museum

Techniquest

2700 ft

Mall

Mermaid Quay

2700 ft

Museum

Pierhead Building

1.0 mi

Landmark

Lightship 2000

2100 ft

Stadium

Motorpoint Arena Cardiff

1.4 mi

Landmark

Wales National Ice Rink

1.4 mi

Landmark

World of Boats Cardiff Bay

2800 ft

Gallery

Butetown History and Arts Centre

2900 ft

Church

Norwegian Church Arts Centre

1.0 mi

Church

The City Parish of St John the Baptist

1.1 mi

Park

Bute Park

1.9 mi

Mall

St David's Dewi Sant

1.4 mi

Market

Cardiff Market

1.4 mi

Nearby

Gallery

Craft in the Bay

800 ft

Cardiff Bay Mermaid Quay

Ianto's Shrine

1100 ft

2 Bute Place

Water Tower

1000 ft

Gallery

Third Floor Gallery

600 ft

Public Building

Senedd

1600 ft

Public Building

National Assembly for Wales

1600 ft

Park

Roald Dahl Plass

1.0 mi

Harbour

Bae Caerdydd

800 ft

Taff Trail

1300 ft

Mount Stuart Graving Docks

1300 ft

54 Bute Street

Bay Art Gallery

700 ft

Restaurants

Espresso Lab

600 ft

20 James Street

Roosters

900 ft

15 West Bute Street

Quantum Coffee Roasters

1000 ft

58 Bute Street Quayside

Eli Jenkins

1400 ft

7-8 Bute Crescent

Domino's Pizza

1300 ft

Unit 17A Mermaid Quay

Nata & Co Bakery

1200 ft

Embassy House 96 Bute Street

Pizza Pronto

1200 ft

7-8 Bute Crescent Next To Eli Jenkins

Fabulous Welshcakes

1400 ft

Bute Street Mermaid Quay Shopping Centre

Subway

1500 ft

Stuart Street Unit 3 Mermaid Quay

Cadwaladers Mermaid Quay

1900 ft

Mermaid Quay Unit 30

Cadwaladers Red Dragon Centre

2400 ft

1 The Red Dragon Centre Hemingway Road The Red Dragon Centre

Explore Cardiff

Local Activities and Dining

Techniquest

11 minutes walking

Interactive science center featuring hands-on exhibits, great for families and education. Offers special events and workshops.

Cardiff Bay

20 minutes walking

Vibrant waterfront known for its dining, shopping, and beautiful views. Ideal for leisurely strolls and outdoor activities.

Craft in the Bay

5 minutes walking

Showcases local crafts and artwork. Enjoy workshops and exhibitions that highlight Welsh creativity in a stunning setting.

Ianto's Shrine

5 minutes walking

A tribute to a beloved character from the TV series Doctor Who. A unique pop culture landmark for fans to visit.

Cardiff Bay Barrage

6 minutes drive

Great spot for cycling and walking with scenic views. Ideal for thrill-seekers and those looking for a leisurely day outdoors.

Yoga at Bute Park

35 minutes walking

Relaxing yoga sessions offered in one of Cardiff's largest parks. Great for unwinding amidst nature and enjoying fresh air.

Espresso Lab

3 minutes walking

Trendy café known for artisanal coffee and light bites. Popular for its relaxed vibe and quality ingredients.

Eli Jenkins

6 minutes walking

Welsh pub serving traditional dishes with a cozy atmosphere. Vegetarian options available; great for casual dining.

Quantum Coffee Roasters

4 minutes walking

Specialty coffee shop with a focus on quality brews. Ideal for coffee aficionados looking for a warm, inviting space.

Motorpoint Arena Cardiff

30 minutes walking

Hosts major concerts and events. Bustling venue with a vibrant atmosphere, perfect for music lovers and entertainment seekers.

Lightship 2000

10 minutes walking

Unique floating bar offering live music and events. A fun spot for cocktails with friends and unwinding by the water.

Getting around town

City Centre
Cardiff 24 min · 1.2 mi
Airports
Cardiff (CWL) 36 min · 14.8 mi
Bristol (BRS) 116 min · 47.9 mi
Train
Cardiff Bay Railway Station 4 min · 1000 ft
Bus
Bus stop 18 min · 5000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of GBP 14.5 per person.

Pets

Pets are not allowed.

Languages

Spanish, Polish, Arabic, PanjabiÂ / Punjabi, Ukrainian

Number of rooms:

Reviews and Ratings

What past guests shared about their stay

Review score

Based on 3 verified reviews

8.0 /10

Great

100%

Recommend

Breakfast

7.6/10

Cleanliness

7.8/10

Comfort

7.9/10

Facilities

7.5/10

Free Wi-Fi

7.3/10

Location

8.6/10

Paid Wi-Fi

7.6/10

Staff

8.7/10

Value for money

7.8/10

Eric from United Kingdom

Couple

Family Room

1 night in November 2025

Reviewed: January 27, 2026

9/10

superb hotel stay

lovely breakfast amazing architecture displayed information

I found the breakfast included to be lovely and very satisfying. the hotel's magnificent central events hall had amazing architecture. i appreciated the information displayed about the building's rich history. It was well respected.

0 Helpful

Trevor from Australia

Single

Double Room

3 nights in November 2025

Reviewed: January 14, 2026

9/10

Historic Charm with Spacious Rooms

historical feel comfortable bed varied selection

The building has a great historical feel. The room was large with a comfortable bed. Breakfast was excellent with a varied selection of items. I found the staff very friendly and helpful throughout my stay. They provided quick service.

I found the signage within the hotel confusing. It was hard to find my room initially.

Facilities

9/10

The hotel provides several amenities. There is a fitness centre on site equipped with treadmills and stationary bikes. The hotel also offers complimentary Wi-Fi to all guests, so I could stay connected, and there are multiple meeting rooms available for business needs.

0 Helpful

Taylor from United States

Family with children

Family Room

3 nights in November 2025

Reviewed: December 28, 2025

6/10

Mixed Feelings About This Hotel

unclean carpet broken tv

The building itself has an interesting design.

My room wasn't clean upon arrival even though I was told it was ready. Cleaners rushed out while I arrived and did not finish. The carpet wasn't vacuumed and I saw hair in the bathroom. The TV also didn't work.

0 Helpful

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